What do you mean by an Interview?

An interview is a process by which one can judge that the person being hired by him is up to the mark for the job or not. An interview is a pre-assessment of the person who is going to work for the company. In this article of mine I am going to check on those points where a person gets stuck especially for those who want to go for the BPO Industry.

First of all we need to know about what is a BPO industry and does it work. The full form of the BPO Industry is Business Process Outsourcing Industry. It’s a kind of industry in which the business of one company is outsourced (handed) to another company for the management of their clients and even for making sales and appointment for the respective company. For example, suppose that we have Airtel as a service provider for the cell phone communication. It gives its process to another company known as IBM to manage its clients and to generate leads for Airtel consultants for the sales of their cell phone connections. Then this company IBM hires some people known as Customer care Executives, Technical Support Executives and many more to handle their process for Airtel post paid and prepaid products. To get job in this kind of industry is very easy and difficult as well. Here I am listing some of the views of mine to clear the interview. These interviews are just the work of some tactics that are to be learnt in a proper manner.

These Interviews are generally having 4 rounds:-
Group Discussion (G.D.) round.
Aptitude Test
H.R. round
Operations Round (Opps. Round)

In these types of interviews all the four rounds are the elimination rounds.

Group Discussion or the GD round
In this round the HRs find out those people who are the best in their fluency of English and are confident enough to face a crowd of people standing in front of him. Those who are confident enough are selected to move for the second round.

Aptitude Test
Aptitude Test we need to secure minimum of at least half of the marks of the total number of questions to qualify to next round that is the HR round.

H.R. round
In the third round the HR of the call centre asks you about your profile and about the matter written in Curriculum Vitae or in your Resume. He finds the confidence in you for that specific job.

Operations Round (Opps. Round)
The fourth and the last round is the Opps. Round or the Operations Round. In this round the Operations Manager of that particular process checks upon your communication skills and the accent you are using while speaking.

Tips to clear all the four phases of the interview.
For the first round we need to be confident while speaking on any topic. We should not hesitate while speaking and we should not make any pauses in our speech because all these count to your selections. If you are not able to speak on the topic that they gave you, then, ask for about a minute or so to think on the topic and then start slowly on the topic. REMEMBER: - Start it in a good manner and finish it with a conclusion that should be impressive so that it leaves a good impression on the interviewer.

For the fourth round that is the Opps. Round remember to be in your neutral accent of your speech do not use any kind of accent such as the American Accent or the UK Accent or the Australian Accent. If you speak in any Accent because this will prove to be fatal for you. This might lead to your rejection.

If you have any kind of your problems that you cannot work in night shifts or rotational shifts do not disclose until your training is complete because this amounts to disqualification of your training or you might not be able to get the offer letter for your joining because they want people who can work for them in shifts and at what ever time they give to you. But if you are into the company and you have completed the training then they will have to make arrangements for you people. That’s the best way to keep you at the safest side and also to solve problems.

By: Manav Swahney

Read More Articles on CAREERBENCH.INFO...

What Employers Are Looking For During The Interview Process ?

What Employers Are Looking For During The Interview Process ?Interviewing can be difficult, but when you know what employers are looking for the task suddenly becomes manageable. Interviewing well is not just about experience, the ability to do the job, or the skills and education you have acquired it’s also about your ability to sell yourself to your prospective employer. While every employer has specific things that they are looking for in the way of past experience and education, almost all of them look for similar things in the people that they interview. If you know what you should be emphasizing during an interview you’ll feel more confident and you’ll be more likely to get the jobs you want! First, you must know if you are qualified for the position that you are interviewing for. There is nothing more embarrassing than going to an interview and spending your time with someone only to be told that you don’t meet the minimum requirements for the job. Only apply for jobs that you know you can qualify for in the way of education and experience and remember that the two are not always interchangeable for some employers. If a job listing says that a Masters degree is necessary, you shouldn’t attempt to apply for the job if you do not have that degree. But, if an ad says that a Masters degree is recommended and you know that you don’t have the degree but you have experience that will replace the formal education, you can apply with some amount of confidence. You need to be sure that you pay attention to detail when applying for jobs to save you the time and the stress, not to mention the embarrassment, of applying for jobs that you do not qualify for. Next, you need to know how to write a good resume. Employers understand that not everyone has resume writing talents, but a good resume is a good way to catch the eye of a potential employer. It’s often a resume that gets you an interview, so make sure not to overlook this important detail. If you already have an interview scheduled, you should still make sure that you have a nice looking resume as it’s a good idea to bring a copy of your resume along with you in case the employer has misplaced the last copy of the resume you sent him or her. Know what your strengths and weaknesses are. Employers like to hire people that know where they stand within their field. What are you really good at, and what do you think you can work on to become even better? Make sure that you can look at these things and decide how your strengths will benefit the company you are interviewing with and how you think you can work on your opportunity areas within that company. Many people make the mistake of only talking up the positive, but employers like to see versatility, honesty, as well as your ability to help the company grow and the ability of the company to help you grow. Employers are often looking for individuals that can communicate well. Communication is an important asset to all companies that have more than one or two employees otherwise things just won’t get done. Play up your ability to communicate with other employers, supervisors, and clients. Also, mention that you have the ability to be a team player as well as set individual goals for yourself. Employers like to hire people that can do both because it creates a balance in the workplace so things get done in the most efficient manner. Don’t talk down past employers when you interview. Most employers like to speak with people that seem to take each situation and draw something positive from it. If a job is listed on your resume, you can assume that someone will ask you what you learned while you were there, why you left, and how you enjoyed your time. You don’t have to lie about a bad experience, but remember to accentuate the positive experiences you had. Negativity will usually detract from your attractiveness to a prospective employer. Employers are looking for people who can come to work with a good attitude as well as employees that will arrive for work on time. The best way to prove this to your prospective employer is to arrive early for your interview. Just fifteen minutes is plenty of time, but showing up on time and appearing eager and ready for the interview will set a good tone for your future working relationship. Those that are late for their interviews give the impression that they are not ready to work and will be less likely to be hired. Every employee is a liability of sorts for the employer, so it’s understandable why employers would want someone that starts out on the right foot by showing up on time. The bottom line is that employers are looking for dependable people no matter what field you may be interviewing in. You first impression will mean a lot, so show up on time, be well groomed, put together a well-written resume, and put some effort and enthusiasm into each interview you attend.

Your education and experience are important, but you really need to know how to talk to people. Really think about what your assets are and how you will be able to contribute to a company. An interview is much like selling yourself and your experience; so don’t get too comfortable until you are sure that the job is yours! Remember that the interview process can be stressful, but when you know what employers are looking for you can concentrate on a good personality, being on time, education, experience, a well-written resume, and being able to sell yourself to make the process easier. Knowing where to focus will allow you to devise a method of organization and success for the interview process so you can get the jobs that you want and not bother to apply for the jobs you don’t want!

By: http://www.exforsys.com

Read More Articles on CAREERBENCH.INFO...